Friday, November 20, 2009

Japan Seeks to Check Ties to Exclusive Press Clubs

Japan Seeks to Check Ties to Exclusive Press Clubs

Published: November 20, 2009

TOKYO — Twice a week, Japan’s new minister of financial services is forced to hold two back-to-back news conferences: one for the members of Japan’s exclusive press clubs, the second for other journalists.


Kimimasa Mayama/Bloomberg

Shizuka Kamei, the financial services minister, is critical of the media.


Kyodo, via Newscom

Journalists for Internet sites were allowed to join a press conference by Foreign Minister Katsuya Okada in September.

He does so because the press club members refused his proposal to open the conferences to nonmembers. Even though the agency provides the rooms for the meetings, the press club demanded that the minister, Shizuka Kamei, hold the second conference in a different room.

Japan’s new government is challenging one of the nation’s most powerful interest groups, the press clubs, a century-old, cartel-like arrangement in which reporters from major news media outlets are stationed inside government offices and enjoy close, constant access to officials. The system has long been criticized as antidemocratic by both foreign and Japanese analysts, who charge that it has produced a relatively spineless press that feels more accountable to its official sources than to the public. In their apparent reluctance to criticize the government, the critics say, the news media fail to serve as an effective check on authority.

The assault on the exclusive access the press clubs’ members have long enjoyed is part of the new government’s drive to end the news media’s cozy ties with authorities, and particularly with Tokyo’s powerful central ministries. Prime Minister Yukio Hatoyama, whose Democratic Party won a landmark election victory in late August over the long-governing Liberal Democratic Party, promises a “grand cleanup of postwar governance.”

Takaaki Hattori, a professor of media studies at Rikkyo University in Tokyo, said: “The postwar system was all about mutual back-scratching among insiders, including the big media. The change of government could finally bring real journalism, and real democracy.”

But the changes will not come without a fight, as the standoff at the Financial Services Agency shows.

“Japan’s news media are closed,” Mr. Kamei complained recently to the outside journalists. “They think they are the only real journalists, but they are wrong.”

On a recent morning, the contrast between the two news conferences was stark. At the first, for press club members, about 45 mostly male reporters in suits sat in rows of desks like students at a lecture, raising their hands to ask detailed questions about financial policy. Mr. Kamei, who sat on a podium in front of a blue-gray curtain, gave curt answers and even reprimanded reporters for their coverage.

The second was held immediately afterward in Mr. Kamei’s wood-paneled office, where he chatted at length and joked while lounging in a big leather chair. An assistant provided coffee to about 25 Japanese and foreign journalists, including several women and tie-less men, some carrying bicycle helmets. They circled around the minister to ask broad questions on issues from Japan’s aging society to postal reform to his clash with the establishment news media.

While the first news conference was held behind closed doors, the second was posted live on a Web site. To show his displeasure with having to hold two meetings, Mr. Kamei sometimes cuts the first news conference short to spend more time at the second.

Yasumi Iwakami, a freelance magazine and online writer, said Mr. Kamei had to move cautiously for fear of provoking negative coverage from the major news media, which Mr. Iwakami half-jokingly called the fourth side of postwar Japan’s “iron triangle” of Liberal Democrats, bureaucrats and big corporations.

So far, he said, the major news outlets have devoted little or no coverage to the press club fight. “This is Japan’s glasnost,” Mr. Iwakami said, referring to the lifting of censorship under the reform policies of Mikhail S. Gorbachev in the final years of the Soviet Union.

During his career, Mr. Iwakami, 50, said he had repeatedly been blocked from entering news conferences by press club journalists.

He said the two groups of journalists rarely met at the Financial Services Agency, which holds the back-to-back news conferences on different floors. But during an emergency news conference a few weeks ago that both sides attended, he said the press club journalists ignored the outsiders, refusing to answer their greetings or even look at them.

The agency’s press club is based in the nearby Finance Ministry, though it also has its own room of cubicles in the agency. On a recent afternoon, reporters napped on threadbare couches or typed stories at narrow rows of wooden desks while a young female employee of the ministry copied documents for them.

Shinji Furuta, a reporter for the daily newspaper Mainichi Shimbun, who recently held the rotating chief secretary position of the club, said that it was not as closed as it seemed. Even before the change in government, he said, it allowed nonmembers to attend news conferences as observers on a case-by-case basis, and even allowed them to ask questions, something other press clubs still prevent such observers from doing.

He also noted that the club had opened up slightly in the past decade by allowing the big American and British financial news agencies to join. But he said the press club wanted to ensure that people posing as journalists did not get in and disrupt proceedings.

“What if someone tried to commit suicide or burn themselves to death at a press conference? Who would take responsibility for that?” Mr. Furuta asked.

Tetsuo Jimbo, the founder of an online media company, Video News Network, praised the new government’s efforts. But he said most news conferences remained closed to outside journalists like himself. He noted that the Democrats had opened the proceedings at only four ministries and major agencies, and had failed to fulfill a campaign promise to open the prime minister’s news conferences.

“The Democrats are fighting vested interests that have been in place since the time of their grandfathers,” Mr. Jimbo said.

Still, there is a widespread feeling here that the press clubs must eventually change. Many younger Japanese journalists at major newspapers say they are unhappy with the system. Government officials also said that the old arrangements would be hard to maintain, since Japan finally appeared to be entering an era when power regularly changes hands between political parties.

“Opening the press conferences was easier than we thought,” said Motoyuki Yufu, director of public relations at the Financial Services Agency. “At some point, this had to happen.”



http://www.nytimes.com/2009/11/21/world/asia/21japan.html?ref=global-home

Thursday, November 19, 2009

呂大樂﹕向市民負責的政治反對派

呂大樂﹕向市民負責的政治反對派


【明報專訊】近年流行視政治為博弈:按這套理解,如何作勢、出牌、叫價往往可以扭轉大局,改變結果。作為一種學術觀點,這當然有它的趣味。而政壇中人對此甚有 興趣,這也不難理解;如果技巧較之政治實力重要,則大可專注技術、招式,不用多做最實在的工作。而在媒介傳播可以大大影響政治發展(由燃點具爆炸性的話 題、改變社會氣氛到塑造政治人物的形象)的今天,這種注重如何作勢、打牌的想法就更加有吸引力。問題是:當應用到現實政治的時候,這一種博弈思維明顯地有 其嚴重不足之處。

現 實政治之不同於一個牌局,在於並不是每一回不同政治勢力之間的你來我往都只在於作勢、叫價。以博弈形式進行的政治交換只適用於某些狀,到了重要關頭或觸 及重要的利益或考慮的時候,參與其中的有關方面不再會無止境的叫價回價,而是總有關鍵的一刻,「醜婦終須見家翁」,底牌是要翻開來見人的。現實政治說到底 是關於權力與實力,底牌(群眾支持)是基本因素。

對於現時社會上——尤其是泛民圈子之中——各種有關面對政改諮詢應該如何回應的討論,其實重點不應在於招式的研究(由5區辭職到泛民總辭),而是認真估計一下自己擁多少實力。對於這個問題,在泛民及相關的社會運動圈子之中,一直存在兩種值得商榷的想法。

一是香港人支持民主,這是毋須再作辯論的事實;既然如此,那麼以任何形式爭取任何有關民主化的要求,都一定有群眾支持。

二是問題從來不在於廣大群眾,而是民主運動的領袖過分保守,以至沒有膽量廣泛動員,白白錯失機會。

關於港人普遍認同民主發展,這一點應該沒有太大爭議。一個纏繞香港社會政治發展20多年的老問題,再加上九七之後這個死結愈纏愈緊,多少總能說服大 家這個問題終須有一個了斷。但問題是前一種觀點從來沒有清楚交代最為重要的一點,這是就算在支持民主發展的大方向的群眾之中,究竟有幾多人會堅持某一個由 泛民主導的方案,鬥爭到底,誓不罷休?這也就是問:究竟有多少市民真的認為在泛民那民主旗幟之下再沒有議價、妥協、讓步的空間?更直接的問:眾泛民議員們 真的了解多數市民的共同底線嗎?至於後一種想法,除了同樣是對民眾的訴求存在一種主觀期望之外,更假設了叫價愈高便愈有群眾支持;實情是否如此,是一個實 證的問題。

政改討論關乎全民利益

不應由個別人物全權代理

就我個人的觀察,我並不認為上面的兩想法是建基於對民情的準確掌握。不過,正如上文所提到,這是一個實證的問題,我樂於接受一種有實證基礎的策略部 署。我所反對的,是個別議員、政黨、什麼「政壇教父」、時事評論員、傳說中在背後發功的一些有強烈政見的人物,憑覑他個人主觀意願去拋出一套談判策略,並 將整個討論道德化(例如以防止中方逐個擊破泛民議員之名,而向他們逐一施加傳媒壓力,減少整個談判過程中妥協、轉彎的空間),再而令爭取民主的運動變為個別人士表達個人的政治道德及主張的一項社會活動。

在過去幾年裏,我們經常可以見到這一種十分「政治正確」的個人政治願望的表達,當中參與者所獲得的個人滿足感與成就感是相當明顯的。但作為市民的一 分子,我卻從來不明白為什麼由他們坐在賭桌上享受博弈的樂趣,而市民大眾只站在後排,而且還往往要賠上賭本。這一種關係應該有所改變。今次關於政改的討論 與談判,關乎市民大眾的利益,不應該由個別議員、政治人物全權代理。

我並非主張直接民主;現實上,我們不能不接受代議的安排。但正是因為有代議的安排,我們更需要提醒泛民:歸根究柢,他們是要向市民負責。可以想像, 一定會有民選議員認為自己是通過民主選舉產生,早已取得明確授權,沒有必要重新認識民意。也可以想像,一定會有議員提出:大不了在辭職之後,若補選失敗, 失了議席,他個人負責。我提出的意見是,在這個重要關頭,我們所講的負責並不只是一人做事一人當那揦簡單,而是對市民、社會負上責任。

所以,無論是提出5區辭職還是總辭,如果旨在搞一次變相公投, 那請提出一個合乎民主政治要求的標準——假如補選時沒有51%的投票率,而同時泛民候選人未能得到六成選票,那就基本上是一次失敗。同樣,如果決心發動群 眾上街爭取民主,那就要動員三五十萬人參與行動。不要以發聲為理由,將薄弱的群眾基礎掩飾過去。示威不成變為示弱,這是社會運動導論的基本概念。為什揦要 提出這樣高的要求?為什麼要給自己設定門檻?因為只有如此才能督促大家本覑向市民大眾負責任的態度來進行民主鬥爭。因為只有這樣,我們才會小心衡量進退得 失。

這回政改討論並不是另一場政治博弈,更不應該是一場由一些政治人挪用市民的籌碼來豪玩的牌局。市民的聲音應有一個更重要的位置。


2009/11/18

Tuesday, November 17, 2009

Presidential Bows, Revisited

Presidential Bows, Revisited

President Obama bowed before the Japanese emperor Akihito at the Imperial Palace in Tokyo on Nov. 14.Mandel Ngan/Agence France-Presse — Getty Images President Obama bowed before the Japanese emperor Akihito at the Imperial Palace in Tokyo on Nov. 14.

The ongoing cable-and-blog dust-up over whether President Obama somehow dishonored America’s image by bowing to Emperor Akihito of Japan the other day was reminiscent of another argument over the exact same issue – 20 years ago.

It was a different president, of course: George H.W. Bush, who came to the issue with some pretty solid credentials: as a young man who was shot out of the sky by the Japanese. And it was a different moment: The funeral of Emperor Hirohito, Japan’s wartime leader, and father of the current Japanese emperor.

Mr. Bush was even newer to the presidency at that moment than Mr. Obama is today. Barely a month in office, he traveled to Tokyo for Hirohito’s funeral, declaring it was the right way to honor a former enemy turned ally. It was the first imperial funeral in many decades, a huge state event. And naturally it poured rain on the guests; ladies in their finest kimonos and Sumo wrestlers alike sank into the mud.

Then came the moment: When Mr. Bush approached the emperor’s casket, he bowed deeply.

Those of us who had lived in Japan thought nothing of it. That is how respect is shown in Japan. But the pre-cable pundits were screaming, and soon one of our colleagues, the late Gerald Boyd, asked Mr. Bush about it at a news conference.

Mr. Bush danced around an answer for a moment, mentioning members of his squadron who never came home, and Gen. Douglas MacArthur’s decision to keep the emperor system, as a way of unifying the Japanese people. Then he said this:

I’m representing the United States of America. And we’re talking about a friend, and we’re talking about an ally. We’re talking about a nation with whom we have constructive relationships. Sure, we got some problems, but that was all overriding — and respect for the Emperor. And remember back in World War II, if you’d have predicted that I would be here, because of the hard feeling and the symbolic nature of the problem back then of the former Emperor’s standing, I would have said, “No way.” But here we are, and time moves on; and there is a very good lesson for civilized countries in all of this.

So did President Obama violate protocol? Well, yes, but not by bowing. He made the mistake of both shaking hands and bowing at the same time, a big breach of etiquette. The truth was that he was supposed to choose one or the other.


http://thecaucus.blogs.nytimes.com/2009/11/17/presidential-bows-revisited/



Monday, November 16, 2009

Verizon: How Much Do You Charge Now?

November 12, 2009, 12:29 pm

Verizon: How Much Do You Charge Now?

Starting next week, Verizon will double the early-termination fee for smartphones. That is, if you get a BlackBerry, Android or similar phone from Verizon, and you decide to switch phones before your two-year contract is up, you’ll be socked with a $350 penalty (it used to be $175).

This fee drops slowly over time ($10 a month), but after two years, it’s still $110. If the premise of the early-termination fee is to help Verizon recoup its original cost of the phone (see my analysis here http://bit.ly/pOkXz), shouldn’t the fee go down to zero at the end of your contract?

This move doesn’t help Verizon’s reputation for steep pricing and aggressive gouging.

What bothers me more, though, is another bit of greedy nastiness that readers both inside and outside Verizon have noticed.

Here’s one example, from a Verizon customer:

“David, I read your posts about how the cell carriers are eating up our airtime with those 15-second ‘To page this person, press 5′ instructions, but I think Verizon has a bigger scam going on: charging for bogus data downloads.

“Virtually every bill I get has a couple of erroneous data charges at $1.99 each—yet we download no data.

“Here’s how it works. They configure the phones to have multiple easily hit keystrokes to launch ‘Get it now’ or ‘Mobile Web’—usually a single key like an arrow key. Often we have no idea what key we hit, but up pops one of these screens. The instant you call the function, they charge you the data fee. We cancel these unintended requests as fast as we can hit the End key, but it doesn’t matter; they’ve told me that ANY data–even one kilobyte–is billed as 1MB. The damage is done.

“Imagine: if my one account has 1 to 3 bogus $1.99 charges per month for data that I don’t download, how much are they making from their 87 million other customers? Not a bad scheme. All by simply writing your billing algorithm to bill a full MB when even a few bits have moved.”

As it turns out, my correspondent is quite correct. My last couple of Verizon phones did indeed have non-reprogrammable, dedicated keys for those ridiculously overpriced “Get it now”-type services that I would never use in a million years.

At about the same time, I got a note from a reader who says he actually works at Verizon, and he’s annoyed enough about the practice to blow the whistle:

“The phone is designed in such a way that you can almost never avoid getting $1.99 charge on the bill. Around the OK button on a typical flip phone are the up, down, left, right arrows. If you open the flip and accidentally press the up arrow key, you see that the phone starts to connect to the web. So you hit END right away. Well, too late. You will be charged $1.99 for that 0.02 kilobytes of data. NOT COOL. I’ve had phones for years, and I sometimes do that mistake to this day, as I’m sure you have. Legal, yes; ethical, NO.

“Every month, the 87 million customers will accidentally hit that key a few times a month! That’s over $300 million per month in data revenue off a simple mistake!

“Our marketing, billing, and technical departments are all aware of this. But they have failed to do anything about it—and why? Because if you get 87 million customers to pay $1.99, why stop this revenue? Customer Service might credit you if you call and complain, but this practice is just not right.

“Now, you can ask to have this feature blocked. But even then, if you one of those buttons by accident, your phone transmits data; you get a message that you cannot use the service because it’s blocked–BUT you just used 0.06 kilobytes of data to get that message, so you are now charged $1.99 again!

“They have started training us reps that too many data blocks are being put on accounts now; they’re actually making us take classes called Alternatives to Data Blocks. They do not want all the blocks, because 40% of Verizon’s revenue now comes from data use. I just know there are millions of people out there that don’t even notice this $1.99 on the bill.”

Well.

Look, it’s very simple.

The more Verizon gouges, the worse it looks. Every single day, I get e-mail from people saying they’re switching at the first opportunity, or would if they could. In time, the only people who will stay with Verizon are people who have no coverage with any other carrier.

Every company’s dream, right? A base of miserable customers who stick with you only because they have no choice.

I realize that it’s a business, that Verizon exists to make money. But the part I don’t get is, why doesn’t Verizon calculate the business cost of making customers unhappy? Surely some accountant can show that customer anger over these fees and dirty button tricks translate into negative corporate image, and therefore lost business.

Why wouldn’t it be a hugely profitable move to start pitching yourself as the GOOD cell company, the one that actually LIKES its customers?

Here are four baby steps: (1) Let us bypass the 15 seconds of pointless voice mail instructions (Verizon is the only carrier who never responded to my campaign; see http://bit.ly/nIgE2).

(2) Make your early-termination fee reflect your actual cost, rather than being a profit center in its own right.

(3) If a data connection is obviously an error—under 10 seconds, say—don’t bill for it.

(4) And for heaven’s sake, quit imposing your own profit-center buttons on our cellphone designs. If we want to go online for $2 a megabyte, we’ll find a way.

(UPDATE: A reader notes that his AT&T phone has exactly the same buttons and he gets charged exactly the same $2 for an accidental press. The $350 termination fee is a Verizon-only element, but the $2 accidental-data charges may actually be industry-wide. Readers: Can you confirm that it’s the same deal on Sprint and T-Mobile?)


http://pogue.blogs.nytimes.com/2009/11/12/verizon-how-much-do-you-charge-now/?partner=rss&emc=rss